STORE POLICY
CUSTOMER CARE
Last Updated: 12/27/2023
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Welcome to Loyal4DMV, your trusted source for premium marijuana products delivered straight to your door. Before placing an order, please read and understand our store policies to ensure a smooth and enjoyable experience.
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1. Age Verification: To make a purchase and receive a delivery from Loyal4DMV, customers must be at least 21 years old. Upon delivery, a valid government-issued ID, such as a driver's license or passport, must be presented for age verification.
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2. Delivery Zones: We currently deliver to specific delivery zones or within the DMV region. Please check contact us at loyal4dmv@gmail.com for a detailed map of our delivery zones.
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3. Order Process: Orders can be placed through our secure online platform or by calling our customer support team. Delivery fee may apply to orders.
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4. Payment Options: All transactions are processed securely. Please have exact change ready if paying in cash.
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5. Product Selection: Explore our curated selection of premium marijuana products on our website. Product descriptions include details such as THC/CBD content, strain information, and pricing. Please note that product availability may vary, and substitutions may be made when necessary.
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6. Privacy and Security: Loyal4DMV values your privacy. All customer information is handled securely and in accordance with applicable privacy laws. For more details, please refer contact our support team by email at loyal4dmv@gmail.com.
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7. Returns and Exchanges: We strive to provide quality products. In the rare case of a defective or incorrect product, please contact our customer support team within 1 day of delivery. We will work to resolve the issue promptly.
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8. Compliance with Regulations: Loyal4DMV is committed to full compliance with all state and local laws governing marijuana sales and delivery in the DMV area. Our policies are regularly updated to reflect any changes in regulations.
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9. Timeliness of Deliveries: We aim to deliver your order within 2 hours. In the event of delays, we will communicate with you promptly. To reschedule or cancel an order, please contact our customer support team.
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10. Customer Support: For any questions, concerns, or assistance, our customer support team can be reached at loyal4dmv@gmail.com. We are here to ensure your satisfaction with our service.
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11. Health and Safety: Loyal4DMV promotes responsible consumption. Please adhere to all state guidelines for marijuana use. We prioritize the health and safety of our customers and the community.
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Thank you for choosing Loyal4DMV. We appreciate your trust and look forward to serving you responsibly and professionally.
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